Handling Calls - Inbound & Outbound Handling

Call Us Today - 0870 380 1200 for Call Handling and Overflow Call Centre Services! 

We will provide you all the benefits of a specialist call centre for whatever you need. Be it inbound call handling or making outbound calls activity, you can reap the rewards of our expertise.

Inbound Call Handling
Through our inbound Call Handling, you can take advantage of more than 1,350 call centre seats to handle your inbound calls. We offer a whole host of inbound services, from customer service and technical support lines through to simple brochure requests.
However, sales is in our blood and our business managers will give you advice on how to get the best return on investment from your call centre.

Outbound Activity
In the last year alone, we have spent the equivalent of 330 ‘man years’ making outbound calls. When you choose us as your partner for outbound services, whether for a programme of sales (b2b sales or b2c sales), research or simply list cleaning, you have access to:

More than 500 outbound call centre stations
All seats with predictive dialler licenses
Calls recorded where required (specifically financial contracts).
Shared risk and reward billing available.

We put our money where our mouth is. Clients often benchmark outbound test projects, against either an in-house resource or a competitor.

For more information about our call centre outsourcing, contact us today.